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Legal Documents

Privacy Policy

Last updated: March 31, 2026

Porto & Vale do Douro

This Privacy Policy regulates the processing of personal data of users (hereinafter, "User" or "Users"), collected within the scope of the use of this website (hereinafter, "Website"), by Port Sailors.

Port Sailors, with VAT 517 943 654 and registered at Rua Justino Teixeira, no. 61, Porto, is a company dedicated to recreational sailing, offering services such as tourist tours, events, nautical experiences and other activities related to the sea.

This Privacy Policy applies exclusively to the processing of personal data carried out by Port Sailors in the context of the User's use of the Website.

Our Commitment to Data Protection

Port Sailors ensures compliance with the obligations arising from Regulation (EU) 2016/679 of the European Parliament and Council (GDPR), Law 58/2019 of August 8, and other applicable legislation. The protection of your personal data is a priority for us. We are committed to processing only strictly necessary data, with transparency, security and respect for your privacy.

Data Controller

The data controller is:

For any questions related to your personal data, you may contact us at: info@portsailors.com

Processing Purposes, Legal Bases and Retention Periods

Users can browse the Website without providing personal data. However, some features may require their collection.

a) Website Availability and Improvement

  • Processing necessary for Website functionality, based on contract execution.
  • Retention Period: Up to 6 months after last visit.

b) Booking Management and Service Provision

  • Includes scheduling activities, events, tours and client contact.
  • Legal Basis: Contract execution or pre-contractual measures.
  • Retention Period: Up to 1 year after contract termination or 6 months without conclusion.

c) Billing and Legal Obligations

  • Processing of data such as VAT number for invoice issuance.
  • Legal Basis: Legal obligation.
  • Retention Period: 10 years.

d) Direct Marketing

  • Port Sailors may process your personal data for direct marketing communications, including campaigns, news, offers, event invitations and satisfaction surveys, via email or SMS.
  • We may also, with your consent, collect and use images (photos and/or videos) captured during our activities for institutional and promotional purposes.
  • Legal Basis: Data subject consent (for direct marketing and image use); legitimate interest of Port Sailors (for satisfaction surveys and service quality evaluation).
  • The data subject may withdraw consent for direct marketing or image use at any time without affecting the lawfulness of processing until that date.
  • Retention Period: Data will be retained for these purposes until the data subject withdraws consent or, at most, 1 year after the last contact.

e) Contact and Complaints Management

  • Processing of requests, questions or complaints.
  • Legal Basis: Legitimate interest and/or legal obligation.
  • Retention Period: Requests: up to 1 year; Complaints: up to 3 years.
Port Sailors retains data only for as long as necessary, deleting or anonymizing it thereafter, unless required by law otherwise.

Categories of Personal Data

We may process the following data:

We do not process sensitive data such as racial origin, political opinions, religion or sexual orientation.

Sharing of Personal Data

Data may be shared with:

In the event of data transfer outside the European Union, we ensure compliance with applicable legal standards.

Data Subject Rights

The User may exercise the following rights at any time:

To exercise your rights, you should contact: info@portsailors.com

Cookies

We recommend consulting our Cookie Policy for more information about cookie use on the Website.

Security Measures

Port Sailors adopts adequate technical and organizational measures to protect your data, including:

However, the User must ensure the security of their own devices.

Third-Party Links

The Website may contain links to other sites. Port Sailors is not responsible for the privacy policies of those websites.

Changes to the Privacy Policy

Port Sailors reserves the right to update this Privacy Policy at any time, with changes duly published on the Website.

Contact Us

Phone / WhatsApp

+351 914 598 216

Thank you for your preference. Welcome aboard! ⚓

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